Built by Sendient · Live
Answers from everything your people are allowed to see, with the source shown.
SmartRetriever is Sendient's ingestion and retrieval engine as a product. It combines vector, keyword and graph retrieval so each answer draws on the right context for the person asking. Use it on your website through a WordPress plugin or web bot, across SharePoint, OneDrive and Google Docs, or inside your own processes.
The right context for each person, department, location and country, every time, with security and privacy built in.
Ingested, indexed, retrieved, and shaped to the person asking.
Documents are split into passages and indexed three ways. Vectors capture meaning, keywords catch exact terms, and a graph maps the connections. When someone asks a question, SmartRetriever layers what is known about the world, the company, their site or department, their team and them, so the answer fits the person asking.
- WorldApproval limits are normally set by an organisation’s delegation policy.
- CompanyCompany policy says spending over the company limit needs a second approver.
- Site or deptProcurement delegations let you approve orders with approved suppliers up to your band.
- TeamYour team sends anything for a new supplier to the category lead first.
- YouYou are covering a colleague’s queue this week, so their requests come to you too.
Each method finds things the others miss.
Vector search alone misses exact codes. Keyword search alone misses different wording. Neither follows relationships. Combining all three finds more of what matters, and ranks it better.
Vector
Finds passages that mean the same thing, even when the words differ.
“Leaving notice” finds “termination period”.Keyword
Finds exact terms, names, codes and numbers that meaning alone can miss.
“Clause 14.2” finds clause 14.2.Graph
Follows links between people, documents, cases and systems.
“Contracts this supplier signed with us” finds all of them.From a website plugin to the core of your business.
Start where it is simplest and grow from there. The same engine, the same permissions and the same audit trail apply at every level, so adding a source never means starting again.
Private and secure by design. Never used for training.
Personalised inference only works if people trust what goes in. So privacy and security shape every part of SmartRetriever, from how documents are stored to who can see each answer.
- No training on your dataYour documents, questions and answers are never used to train any model, ours or anyone else's.
- Access follows the userPeople only get answers from documents they are already allowed to open. Permissions come from your existing systems.
- Encrypted and loggedData is encrypted in transit and at rest, you choose where it is processed, and every query and answer is logged.
Every answer shows its working.
Each answer comes with the exact passages it used, why each one was chosen, and a record of who asked, what was searched and which model answered. People can check an answer before they act on it, and you can show an auditor how it was reached, months later.
- [1] contract.docx · clause 14.2KeywordExact clause match“Either party may end the agreement with 60 days' written notice before renewal.”
- [2] policy.pdf · page 6VectorSame meaning, different words“Supplier contracts over the threshold need finance sign-off before notice is given.”
- [3] Supplier record · linked to contractGraphLinked to the contract“Owned by Procurement. Renews 1 March.”
- Asked by
- j.smith · Procurement
- Time
- 09:42:17
- Context used
- World · Company · Procurement · Supplier team · j.smith
- Passages used
- 3, shown alongside
- Model
- Reasoning model, version pinned
- Answer ID
- a7f3-91c2
- Replay any answer with the same sources and model
- Export records for audit and compliance reviews
- See which documents are used most, and which are out of date
Point SmartRetriever at your documents.
Visit smartretriever.ai, or talk to us about your sources, your permissions and what people need to ask.
